Frequently Asked Questions
Everything you need to know about shopping with Willow Boutique.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Sale items are final sale and cannot be returned.
How do I determine my size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Can I exchange an item for a different color or size?
Yes, we offer free exchanges for different sizes or colors of the same style, provided the items are in stock and meet our return eligibility criteria.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.